In order to better understand our clients' needs and to provide customerized services, AFD China conducted the satisfaction survey in June 2017.
The survey sampled long-standing clients in major countries all over the world. Comprehensive analysis on service quality, results, speed, cost, advice and other factors revealed that the overall customers satisfaction went up to 96%, 92% of the sampled clients would recommend AFD China to others for IP-related matters.
Some customers also provided specific ideas for us to make improvements. We have followed up with the comments and made adjustment to the regular operation, hoping that would bring better service experience.
We would like to express our heartfelt thanks to all clients who participated in the survey.
AFD China will keep pursuing high level standards and continue providing quality and efficient services!
