Insights & News

Positive Feedbacks to 2017-2018 Client Satisfactory Survey Received

2018-06-22

For the purpose of better serve our client according to their actual demand changed along with the development of the industry, AFD China conducted another round of satisfaction survey in June, 2018.

This time, we elaborately prepared each questions in the questionnaire and send it to a random selected portion of clients to assist in completing it. Repliers including but not limited to IP attorneys, IP administrators, in-house counsels, and direct applicants. The respond rate is 10% higher than before. The statistics reflect that the overall client satisfaction went up to 99%.

We thank you very much for all clients who participated in the survey. AFD China will keep pursuing high level standards and continue providing quality and efficient services! 

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